PMI presents the following organizational view:
The resources including human resources here are shared among projects under project managers. This put the project manager responsible for the well being and grooming of the employees. This is hardly the case as the project manager is too busy meeting the demands of the customers and managing the progress of the project at hand. Thus there has to be a level of management that looks directly affairs of the employees and manage them rather than the project. This gap is filled by Line Managers. Typical responsibilities of a line manager with respect to employees include:
- Recruiting and hiring talent to fill team positions
- Providing training and support to new hires
- Cross training employees to ensure job rotation and minimize assignment coverage gaps
- Providing coaching and performance feed back to all team members
- Communicating and ensuring understanding of functional or departmental goals
- Monitoring individual and team metrics and performance versus targets
- Identifying the need for corrective actions
- Ensuring quality standards for all processes
- Evaluating overall team and individual performance and delivering performance reviews
- Engaging and coordinating with other line managers across the organization
- Providing reports on productivity and other performance indicators to management
Reference:
(1). https://www.thebalancecareers.com/role-and-challenges-of-a-line-manager-2275752
(2). https://en.wikipedia.org/wiki/Line_management
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