On a wider scope, it can gather information not just from the immediate competitor but also the business environment and the geopolitical situation.
So how to define a complete competitive system. Here is a step by step guide.
Identify the competitors
- Define KPIs and areas of interest to collect data about.
- Gather the intelligence.
- Analyze the information
- Communicate the findings upwards in your company
- Turn this info into action points.
- Act upon the action points an d reap the benefits.
(1), https://en.wikipedia.org/wiki/Competitive_intelligence
(2). https://www.corporate360.us/blog/power-competitive-intelligence-marketing/
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